USERS GENERALLY
Ingerborg provides each customer with the right to request a refund for paid Ingerborg Services.
Refund can be requested according to the standards, which Customer can see below.
Customer has a right to require the refund if it is no longer than 14 days from the date of purchase (Consumer Rights Directive of 2011 for the European Union) .
HOW TO BE REFUNDED:
Contact Ingerborg by email support@cuisinernow.com.
Provide Ingerborg all necessary details.
Wait for proceeding of request (5 business days)
Answer back and confirm results of request.
Get a refund within 5 business days on bank account (after confirmation).
Ingerborg GENERALLY
Ingerborg provides each Customer with the right for refund if he/she isn`t pleased with ordered services.
Ingerborg guarantees to provide each refund with careful and persistent work.
The Ingerborg reserves the right to provide with a partial refund. The amount of a partial refund is determined by the company individually in each case.
Ingerborg keeps a right to refuse refund request if the Customer mismatch the standards.
The Ingerborg reserves the right in some cases to perform a refund without the consent and notification.
Ingerborg is not responsible for refund of all additional charges from the account
Ingerborg will make a refund on the same bank account from which initial payment was made.
Ingerborg will not consider the refund of all additional charges from Customer`s account.
Ingerborg does not provide cash refunds.
Ingerborg reserves the right to modify that Policy.
CHARGEBACK AND OTHER DISPUTES.
Ingerborg is always open to help Customers get more information if needed, also we expect that all disputes will be send directly to Ingerborg support department, but if chargeback/ dispute was proceed, Ingerborg will provide bank all needed information.
Ingerborg reserves the right to request and use additional information from the bank that issued Customer`s card.
If chargeback was approved Ingerborg no longer responsible for refund timeframe.